Last Updated: May 12, 2025

1. Introduction

Kidux is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information in accordance with applicable data protection laws, including the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018).

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Full name, email address, phone number

• Legal guardian’s name and relationship to the child

• Profile images, custom contact names

• Feedback, customer support messages

2.2 Information Collected Automatically

• Device data (model, OS version, IP address, carrier, language)

• Location data (GPS, Wi-Fi, cell tower, Bluetooth)

• App usage data (features used, frequency, duration)

• Behavioral data, including triggered alerts

2.3 Third-Party Information

• Data from integrated services (Google Maps, Firebase, etc.)

• Identity verification and fraud prevention data

3. Data Storage and Security

3.1 Where We Store Data

Your information is stored securely on servers located in Brazil, the United States, or Europe, protected by restricted access controls.

3.2 Data Retention

We retain your data for as long as your account is active or as required to comply with legal obligations, resolve disputes, or enforce agreements.

3.3 Security Measures

We use:

• Encryption (in transit and at rest)

• Access controls and secure authentication

• Audit logs and regular backups

4. How We Use Your Information

Your data is used to:

• Deliver and improve Kidux services

• Send personalized alerts and notifications

• Prevent fraud, abuse, or misuse of the platform

• Comply with legal and regulatory requirements

• Develop insights through anonymized analytics

5. Data Use and Sharing

We may share your information with:

• Third-party service providers (e.g., cloud hosting, analytics, customer support)

• Legal authorities, when required by law

• Integration partners (e.g., maps, AI tools, notification services)

• In case of a business merger, acquisition, or transfer

We do not sell your personal data.

6. Your Rights

Under the LGPD and applicable privacy laws, you have the right to:

• Confirm whether we process your data

• Access and request correction of your data

• Request anonymization, blocking, or deletion

• Withdraw consent at any time

• Request data portability

To exercise these rights, contact us at contato@kidux.com.br

7. International Data Transfers

Your data may be processed outside your country of residence. We take appropriate steps to ensure your information is treated securely and in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

Kidux is designed to promote children’s safety. We collect data about minors only with verified parental consent. We apply additional safeguards to protect this data in compliance with Article 14 of the LGPD.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve site and app functionality

• Customize your experience

• Analyze usage and performance metrics

You may adjust your browser settings to disable cookies, though this may limit certain features.

10. Legal Basis for Processing

We process personal data based on:

• Contractual necessity

• Legal obligations

• Legitimate interests

• User consent

• Exercise of legal rights

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email, in-app alerts, or on our website.

12. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact:

Kidux – Privacy Support
Email: contato@kidux.com.br
Address: Av. Eng. Luís Carlos Berrini, 1140 – São Paulo/SP – Brazil